Privacy Policy

This Privacy Policy describes how your personal information is used, stored and collected when you make a purchase from MVP Trading.

PERSONAL INFORMATION

The following information is collected when you place an order with MVP Trading.

  • Name
  • Email address
  • Physical address
  • Phone number(s)
  • Payment information

Currently we are not offering the option to create customer accounts, therefore no information will be stored once an order has been finalised. This excludes the name of customer, date of purchase, means of payment and standard product and order information for investigative purposes in the case that a dispute is raised by a customer or if products have not been received by you, the customer, as expected.

No further information will be stored.

Any information that is provided by you, the customer, during website contact, email, Facebook Messenger or telephone correspondence will only be collected and or/recorded and used in correspondence with the above policy.

Please note that as MVP Trading grows as a business, our accounts policy including customer registration will be amended. 

HOW WE USE YOUR PERSONAL INFORMATION

We use the personal information that you provide to fulfil the order that you have placed on our website. Your information will be subsequently used to deliver the order to you.

We will only contact you on the phone number provided if there is an issue with filling the order or in the case of an unforeseen delay in processing the order.

DATA SECURITY

Any statistical information collected from customer product browsing is used for the the strict purpose of product interest analysis only. This is strictly confidential and non-specific to individual website users or customers. 

THIRD PARTIES

MVP Trading  will never collect, record, sell, share or distribute any personal information to any third party without the written authorisation of you, the customer. 

MARKETING

MVP Trading will never collect or record your contact information for marketing and/or promotional purposes including marketing and/promotional email correspondence which may include but not be limited to; newsletters, new product notifications and/or sales promotions without the consent of you, the customer.

PAYMENT

Credit Card and debit card payments are processed through 'STRIPE'. Please find below link to their privacy policy;

Stripe Privacy Policy


Direct payments made through 'PAYPAL' are subject to their payment and privacy policies. Please find below link to Paypal's privacy policy;

Paypal Privacy Policy


UPDATES TO POLICY

Our policies may require systematic updates as our business evolves. MVP Trading reserves the right to amend, remove or add policies that are reflective of the current status of the business.